Our Terms & Conditions and Your Rights
We want you to have a good experience in your dealings with us, so we have no hesitation in publishing our terms and conditions for sales to you, and your rights under UK law as a purchaser.
Nothing in the terms of this contract affects your statutory rights as consumers.

Our Guarantee/Warranty
Unless otherwise stated, our Guarantee/Warranty covers the products we offer for sale against faulty materials and workmanship for a period of 12 months from the purchase date. This guarantee/warranty is in addition to your statutory rights.

Postage costs.

Our shipping rates are based on the weight of the product, we have carefully weighed each product to give you the best possible postage cost rather then using a flat rate.

The best way to find out how much your postage will be is to add the items to your cart and follow the checkout process. Most orders are under 0.5 kg. So the average postage costs are normally less than £2.75. 

Your Order
We will confirm the price of goods and carriage (if any) at the time of your order together with an order number, and the total price of your order. If the order is received by 2 pm, and the goods are in stock, we will do our best to dispatch the same day by carrier. Our carrier does his best to deliver within 2-3 days. We can arrange delivery to a work address.

If there is a delay in our dispatch of your order, we will advise you accordingly. In the event that delivery to you would be greater than 7 days, we will also advise you of this, and ask if you wished to proceed with the order.

Your Right To Cancel
Purchasers, who buy via the internet, mail order or other 'distant' method,have the right to cancel your contract (order) with us. Unless the law permits otherwise, you have a right to cancel your order in the following circumstances:

• in the case of goods, you can cancel from the date of the contract and up to 7 working days, starting from the day after you receive the goods

You must inform us in writing of your decision to cancel, by e-mail or First Class mail.. You must obtain a "Returns Number" from us to display prominently on the outside of each package you are returning. Your responsibility is to return the good in their original condition, carriage paid, with all the packing materials, boxes etc. and unopened to our address. We will refund your purchase price in full for goods received in the above condition within 30 days of your notification to cancel, we will charge our postage cost for the goods and also a 10% re-stocking fee.

Our Returns Policy
ALL GOODS RETURNED MUST HAVE A RETURNS NUMBER ISSUED BY US. THIS NUMBER MUST BE CLEARLY DISPLAYED ON THE OUTSIDE OF EACH PACKAGE RETURNED.

Goods sold via the internet or any other means may be returned, carriage paid, if faults occur during the warranty period. For new goods this is 12 months from the date of purchase. We will either repair or replace at our discretion.

Returns sent to:-
Discount Healthy 121, lansbury Drive Hayes, middlesex UB4 8RP.

General Terms
We accept most credit cards including Switch and Delta payment cards. Cheques need a minimum of 5 working days clearance time before goods are dispatched. Cheques should be drawn to Discount Healthy LTD